Jackson Oaks Senior Living

The main common area of the community would be a 4 out of 5 stars for cleanliness, but the individual house keeping for our loved ones apartment would be about a 3 out of 5 for cleanliness. However the staff members are all very good, we have yet to meet one that is not friendly towards us. They do a really good job with the activities, they always have plenty going on. The issues is, is that they are all repetitive so it sometimes is hard to keep the residents wanting to go back and keeping them engaged. For us, the value for cost is fairly reasonable.

Our loved one was only there for a couple of weeks and had to serious falls the resulted in them going to the hospital. We did try to give the community the opportunity to get to know our loved one, and for our loved one to adjust to them but it was a terrible experience. The rose wing is their memory care unit, and during our loved ones stay their dementia progressive way to quickly. Our loved one was very physically active and energetic and at the end of two weeks they had lost their mobility. The care that was not shown to our loved one was detrimental. Before our loved one moved in they promised us all the bells and whistles and that they could take care of our loved one, but not one of those promises were met. They do not take care of their memory care patients. Half the time when we visited the med techs and aids were mingling and hanging out with each other and ignoring the needs of their residents, they treat them like dogs. The meals there looked awful, all full of sodium and looked like slop.

Overall the community is a good place for anyone's loved one. They keep the community clean, and the staff is friendly and helpful. I would recommend this community based on my experience.