Lone Oak

great staff The number of people residing in Lone Oaks is just perfect. Not too many people, and very motivated staff.

Lone Oak is a very nice place, I would rate it at about a 4 for most situations. For us, it did not work, and I had to move [Removed] after about 1 month. The staff are incredibly kind and helpful, but it is a living situation meant for someone who can be more independent than my sister; the staff are available to help with physical limitations of residents, but it is a small staff for the size of facility. They also missed one medication dose during her stay there (and my sister needs 3 administrations of medication per day to prevent epileptic seizures – she was given that dose, but late). The front desk is not always staffed, so my sister was able to walk out one day and she got lost while trying to access the stores a block away (because of her brain injury). After 2 more attempts to leave, the head nurse informed me that my sister needed a sitter to guarantee her safety and that I needed to move her into a memory care residence. So I loved Lone Oak, but it did not work out for our situation.

I was disappointed in this facility which looks great from the outside. When you walk in, you enter the dining room, and the floor was not clean. The hallway carpets really need replacing and the overall feel was uncomfortable. The staff was friendly and informative, but pretty much talked to only us and not my mother in law. I got the impression the #1 here was not the residents, but the business. While I understand this IS a business, we are leaving our loved one in your hands, you need to take care of their needs and not just your profits.