The Chelsea at Montville

This was a very nice and friendly community.

The Chelsea is not a healthy place for your parent. They are very short staffed and don not train their staff to be considerate and caring Most of them can barely speak english and this is difficult for old folks The aids and nurses are overworked and irritable and short with the residents. I even had an aid yell at my father. The medical support is weak. The place is often dirty and unkept Don't be fooled by their tour. The management is uncaring also

The staff is very nice and very welcoming. They answered all of my questions. They're very caring. My loved one has fallen a few times and they've immediately called me to let me know what's going on. It seems like a very well run operation. The room is not huge but nice. There's a bathroom with a big bedroom / living room area. I kind of expected it to be a furnished room, but it's not. And that' seems to be the standard across the industry. Everything I've seen has been pretty clean - nothing dirty, nothing laying around that shouldn't be laying around. My loved one tells me the food is very good. They've just now all been vaccinated, so they're starting to get activities going again.