MorningStar Assisted Living & Memory Care of Boulder

MorningStar of Boulder is wonderful. My older sister is happy and she is being well cared for by everyone at MorningStar Boulder. She is treated kindly and with respect, and she feels tended to and cared for while maintaining a sense of independence and dignity. At MorningStar Boulder, it's the people who make the difference. From the front desk, to the customer service and sales people, medical and nursing staff, caregivers, cleaning and maintenance folks, the chef, kitchen, and dining staff -- everyone is fantastic. It is professional care and also feels like family. People truly care about every aspect of what they do to help others, and to my sister, and to me and my family, that makes all the difference.

My mother lived at MorningStar for nearly two years. While the honeymoon period was pleasant, as each week and month passed, it became evident that MorningStar's staff does not provide the care and attention elders require — especially for residents with memory impairment. Despite numerous attempts to problem-solve and reason with management at all levels (from low to high), it became clear — the entire MorningStar administration is unfit to manage and comprehend compassion. Bottom line, MorningStar sells real estate, not elder care.

I absolutely love the staff. They are all very kind, and they all come up and tell me how much they love my family member, even though she can be kind of difficult at her age with dementia. When I get to go visit her now that Covid restrictions have eased, I go into her room and she doesn't like to just sit. So we walk around the halls and say hi to lots of people. The staff just let me do that, and they talk to me. It's been a good experience, and I actually really love going to visit her there. They communicate very well. I feel like it's a really good value. I see the staff working so hard. They have a lot to do and their hands full. I just wish there was more one-on-one care and more staff to help out. I think that's just the case for memory care units in general. But MorningStar does such a great job.