Ohio Living Llanfair

Of all the places I visited I think that this is the best place for me. They keep us well informed and up to date but communication overall could be better I would recommend this community to others.

I know first hand how hard it can be searching for the right place for your loved one to live. Unfortunately, I did not do enough research prior to making my decision. I allowed myself to choose a location based on location instead of doing my due research. My loved one began her stay in the Rehab unit and was permitted to stay even though she physically and mentally was unable to participate in rehab. This was one positive; as they could have moved her to a different room. The quality of her care was poor at best. The nurse who oversaw all the nursing in the unit was friendly but always made me feel that she was very busy and didn’t have time to answer my questions. The nurse that actually provided care to my loved one was perhaps the most rude and uncaring person I have ever met. She only spoke if spoken to, was curt in all responses, and made sure you knew she felt superior. The day shift nurse was horrible but that doesn’t begin to detail the lack of concern, kindness, and aloofness displayed by the Rehab unit Social Worker. I was appalled at her demeanor continual lack of follow-through. I made several requests time and time again for her assistance with paperwork for my loved one and she struggled to follow through. It took her over one month to submit a requested form. When my loved one passed away, (She received Hospice Care and they were AMAZING,) Ohio Living Llanfair was quick to send her final bill; however, not a word of sympathy or sorry for her passing. I assumed a card would later come in the mail; it has not come, (I should probably give up hope since my loved one’s passing was four months ago.) When we choose a facility to take care of our loved one during their last months, there should not be added pressure due to of lack of care and concern. I can not in any sort of good conscience recommend Ohio Living Llanfair.

Astonishing how horrible this place is. Like actually quite upsettingly astonishing. My father has gone two weeks without being seen by a doctor (he is recovering from surgery). He has developed TWO bed sores. And the nursing staff seem completely unaware... even tho we notified them last week, reported it, and asked to be seen by doctor/wound specialist. They couldn’t answer basic questions about how these things are recorded and how doctors are notified. Legitimately couldn’t answer the question on, “how do you notify the doctor when a patient is needed to be seen?” COULDNT ANSwer that!! The food is disgusting. My father worked In a hospital for 35 years, he’s had his fair share of hospital food, and he is not picky, he has never minded it. If he’s saying the word “disgusting” with a swear word in front, it’s gotta be bad. My dad went hours each night sitting in his own feces (he’s immobile without assistance), and no one coming to his aid until morning, despite several calls to nurses and YELLING OUT for someone when no one came. His medications have been all screwed up. He has lost so much weight. This place is a horrible way for a person to slowly die. Seriously, if we hadn’t been there every day to check on him, he’s probably be dead. 2 weeks. That’s all it has taken. Shame on you.