Anthology of Northville

turnover very high and most of the aids are from outside agencies. How can they be trained in dealing with dementia? they cant. Don't bother with a Care Plan, its not followed or read. Just a couple of good people the rest are there for a paycheck and spend time conversing with each other instead of the residents. Poorly managed. Great salespeople but level of care touted was not there. We are looking for another memory care facility for mom now, we won't stay.

My parents had been there when they opened and they had growing pains. After leaving for one year, my mother required assisted living agian. They took our deposit, did paperwork and nurse assessment, signed contract, given a key and move my mother's property in. Then the next day a phone message from their sales saying the State of MI won't allow new residents. We are out thousands of dollars from extending skilled nursing until we could do a second mover to another facility. The State of MI found them responsible for the above. The staff still "sells" Northville only at the Novi location. They still don't have a full license to take new residents. See Indeed.com for reviews. If you notice on this site, the high reviews are anonymous. And if you check other sites for reviews, I recognize some names to be staff! We are now in small claims court to recoup an 85 year olds savings from the delay in finding a place.

We chose Anthology of Northville at the time because they were more open with covid due to having individual suites and they had a lot more space for my mom. I was also able to visit with her in her room and I was able to bring her food. The staff here all seemed very friendly and caring, but the CNA's could use some education on how to handle stroke residents. The residents here are kind and she enjoys socializing with them. The price here is reasonably priced than some we looked at and I would recommend to others looking.