Fountains Residence at Mill Cove

It's a great place. They've had some challenges, as most places have due to Covid. But they've handled it very well and stayed on top of it. I always felt like Mom was very safe. The staff is great, from the sales person when we first looked into Fountains, to all of her aides and nurses. They've all been wonderful. Mom loves the food, and that's coming from a really good cook. Not every meal is perfect, but overall she's really happy with the food. They provide a lot of opportunities for activities. Recently they had a guy come in and play guitar for Oldies karaoke, and they served red wine and beer, which I thought was a great time. The value here is excellent. It's an older facility, and It used to be called The Atrium. Some places we looked at were brand new and shiny, and you felt like you were in a hotel. Fountains feels more like you're in someone's home. And to me that made all the difference. That type of setting isn't for everybody, but I like that about it for Mom. They have all the Fall decorations up, and it's really very inviting and welcoming. It's a great setting. It sits over little canals that run under and through the buildings with bridges crossing over them. It's a really cool place. The sales director connected me to a place called Caring Transitions since we live out of state. They've been a godsend. They provided services to help clear mom's home and run an estate sale. They took care of everything, and their fee was very reasonable. They also have a moving service and moved mom. And they have a realtor service as well. It's truly a one stop shop, and it was perfect for us. They're very friendly, caring people, and I appreciated the folks at Fountains connecting me to that service.

The community provides safety and the staff will help with anything needed. The food looks good and they are doing some activities. I would recommend this community to others based on my experience.

Our tour here was fine, and the facility was very nice. The biggest reason we didn't choose them was their location in the city. We just didn’t care for Arlington area. But the facility was in great shape and well taken care of. The staff was good, and they had a good offering of activities.