Ridgeview Place

Our mom was here for 3 months. Caregivers are poorly trained and grossly under staffed. Staff is not trained in basic caregiving. Our mom could not walk/stand so she relied on the staff. Response time for assistance was 15 minutes or longer. At night it could be 30-45 minutes. Some of the caregivers were rude and made my mom feel that she was bothering them when she pressed her pendant for assistance. Mngmnt did a horrible job monitoring their staff. This facility is not a good fit for residents that need extra help. House keeping was horrible, and most caregivers are unaware of residents basic needs, they are preoccupied with other tasks such as kitchen cleanup/laundry that helping residents suffered. Several times meals were missed or she was feed soup two meals in a row because they ran out of the food from the dining room. (If you eat in your room due to physical limitations you are fed last). If your loved one needs extra help, Ridge view Place is not the right facility.

The only reason we did not go with this community is because it cost more money. Outside of this the community was beautiful and great. This was our second choice.

I would highly recommend it. They provide friendly service and a great environment. The food is good for my loved one. It is warm and not always meat and potatoes. The staff are good to work with and they are great people.