Arden Courts of Parma

Arden courts of Parma, and the director of visitations [name removed’s] inability to cope with a simple mistake. [Name removed] has suspended a man who has taken care of his mother with dementia for 4 years over a video that accidentally showed another resident for a brief moment when this man was filming him and his mother chatting about their days. Immediately after the man realized the mistake he removed the video from his account within the day of it being posted, yet [name removed] has upheld this suspension. [Name removed] gave ZERO warning and ZERO chances for the man to come back and see his mother, a meeting was held and the man had left respectively and kindly out of differing opinions, however [name removed] was adamant that because the man left the meeting his suspension will be upheld because he’s a “loose link” or something like that came out of a director of visitations mouth. This is by far the most unprofessional behavior I’ve seen in any field of health care.

They won’t allow a son, who has been taking care of their mom for 4 years; see her. What a joke of a place. Let [name removed] see his mom!

Arden Courts of Parma has exceeded our expectations in every aspect. We saw immediate improvements in our mother’s general well-being. The staff is exceptional. Every interaction we have had with staff members, from caregivers to administrators to healthcare specialists to kitchen workers has been infused with their genuine care for our mother and for us. We could not be happier.