Brighton Gardens of Raleigh

Brighton Gardens is a great place, they gave an amazing tour. We are actually working with them right now to try and get my friend in here and they have been very accommodating.,

There pare some wonderful staff that took great care of my mother. I have no complaints about her care & I would have given them 5 stars for that. The problems began during the lockdown. My mother complained she could see mice running on her couch. I talked to lots of people over there about it but nothing was done.It took my mothers social worker showing them 3 months later before anything was done. They caught several mice. When my mothers health deteriorated we were finally allowed to see her. While cleaning we discovered that mice had ruined the mattress in her sleeper sofa.It was new.We set traps & caught 2 mice.My mother lived for months with rat urine & rat feces.She passed away on [date removed]. We couldn’t move out her belongs ourselves.They would have to do it.When I arrived this morning after a weeks notice all her things were outside by the dumpster! No one to help. So in summary the maintenance mgr is the main problem.NO response from the facility after a year.

We have had a wonderful experience at this community. They have activities for those that are willing to participate it is a positive thing and there is a good variety of activities to keep the residents engaged.