Celebration Villa of Martinsburg

It’s hard to tell much from a virtual tour. My guess is the facility might be a little bit smaller than where we ended up. We had no problem with anybody we interacted with on the tour.

We ended up choosing Elmcroft of Martinsburg because they could provide full time care for my mother and the location, it was close to where her friends would come visit her. The woman in charge was just amazing, the staff was incredibly caring, you just don't expect this amount of care. They had the skill and the compassion for their residents. I would absolutely recommend this facility.

Our relative is a resident of Elmcroft of Martinsburg, WV. This facility is well maintained and has friendly day-to-day caregivers. Although this is not a memory care facility, the management continues to retain our loved one who they recognize (for years) has memory issues. Further, during 2018 Elmcroft added a front door lock because of managements concern our relative would freely leave without managements consent, contradicting the position our relative is “capable of making decisions.” Elmcroft Martinsburg management repeatedly attempts to prevent our family from relocating our loved one, to be closer with family, under the false veil our relative is capable of making independent decisions thus remains at this same facility. We very much appreciate the fine efforts of the day-to-day caregivers yet shocked how management is uses our relative’s insurance coverage as a cash cow guaranteeing income for the facility. For these reasons we do not recommend this facility and give it an overall one star rating.