Cherry Oak Palm Beach County

My family and I where so happy of the serve that my mother had from the staff Cherry oak. Prior to her going there she was depressed and alone. Her last 7years was the best years of her life. Thank You !!!

There is no senior management at this time. [name removed] kicked my disabled brother out (sent him to jail) for making a mistake. [name removed] called the family to pick his belongings she put outside the building with 45 mins notice, at which time my sister was the only family caring for my mother who fell and was in the hospital then rehab and required 24 hour assistance. And they kept many belongings and his 60" TV. Upon his release from jail, he went back to what he thought was his home, he was covered in feces, and they told him to never come back. They did NOT call the family to come get him and left this disabled 62 year old man standing outside. HE HAD TO WALK TO MY SISTERS HOUSE. His body is full of sores that he had from Cherry Oak and we have taken photos and will file a complaint with the State of FLorida Dept of Health. To treat a human being like this is despicable.

#1 priority @ Cherry Oak is what the owners want. If they want a facility full of empty rooms, they should have bought a dollhouse and filled it with happy little plastic people. Water cooler out of order for a month - that's OK, the one on the other side of the building works. NOTHING IS HANDICAPPED ACCESSIBLE. The building was built before the ADA, so they don't have to comply - the owners aren't handicapped and they don't live here, plus THEY DON'T CARE. The whole place is wired with security cameras that DON'T WORK. CNA'S, housekeepers and dining room staff are great, but they leave as soon as they can. It doesn't seem like anyone is making an effort to find WHY everyone is quitting. Here's the menu: you'll eat what we give you and you're lucky to have it.