Dunwoody Place

I've been completely surprised at how wonderful it is here. The director is absolutely amazing [date removed]. He was born for this job. He knows everyone's name and checks on everyone daily. He appears to have good relationship with the rest of the staff - no tension there. Everything is top notch. They have activities all the time. My loved one has a better social life than my husband and I do. They treat the residents so well here. We were worried about moving our loved one, but she is so happy and has just blossomed here.

We chose this community because of the friendliness of the staff, they spoke to every resident we walked passed on our tour. The other reason was the dining room selections, they have specials and it is an actual book menu where residents get to make choices. Even post COVID, they are still able to make choices the night before, and then it is just brought to their room. It also smelled clean when we walked in the door. They had sufficient parking for the visitors as well. The room sizes are good.

Not Sure yet. My mother has been there two months. She has reported at least 4 times going to activities that were listed on the calendar and sitting there and nobody showing up, and then asking at the front desk and being told by staff they'd 'go find out' and then the staff never returned to tell her. Also reports understaffing, no staff to serve meals so the front manager had to come to the dining room to help serve. Salads served with wilted dead lettuce. We are paying for bathing service and my mother reports they have not been coming to assist her as they are supposed to so she has not been bathing, or she has been going in to do it herself which she should not do. Since that old lady died of scabies in the other Georgia home and the state did not investigate that home as they were supposed to, I'm very nervous about any failings such as the above as it shows they are not on the ball, and then I have to worry how not on the ball are they. I put good for the activities because when they happen they are great. My mother loves the musicians that come in. She's enjoyed the befit classes. She has made friends and met some really interesting and good and sweet people, so all these things are a relief to me. But the other stuff needs to be improved for me to feel my mother is safe. I just spent 20 minutes on the phone with her waiting for someone to come after she'd buzzed for someone to find out if they could help her with a bath (they were supposed to assist her yesterday and no one ever showed up.) and this time, no one ever showed up to her buzzing. So she had to go try to bathe herself. The fact the above things go on though shows a lack of respect to the elderly. If they think they won't report it to their families? Will we not find out they are not bathing our mother? We will not be there to witness them giving my mother a plate of salad that is dead and wilted and black?