Elderwood Village at Fairport

I did not care for this community too much. It was under construction and I didi not get the positive vibe that I was looking for from this community.

We chose this community because of the director, he went above and beyond in helping to facilitate my mom being moved from one location to another. it is a welcoming place, very bright, open, and friendly. The room sizes are on average compared to other facilities we saw. They had additional closet space and bathroom that are very generous. My mom LOVES the food here. They have a menu with a big variety of foods, all the foods are fresher and its made right in front of you. My favorite part about the facility would be the staff members. They are all unbelievably nice. They are able to do a lot of fun activities even since COVID. They have not had any cases of COVID. The director has conference calls every Tuesday and Thursday ever since COVID started so we get updates on the state as well as what is happening inside the facility and how everyone is doing. They also have set up zoom if you want to visit with you loved ones as well as window visits and drive by parades while the residents sit outside. Communication has been amazing, they are very receptive and answer quickly. I would highly recommend Elderwood Village at Fairpoint.

[Name removed], Director of Elderwood, is the most dedicated person I have met. During COVID, he has held conference calls twice a week for all family members to give updates. [Name removed] has so many activities and encourages the residence to enjoy each other. [Name removed] Is wonderful at explaining the details of what is offered and how they can help. [Name removed], stays on top of the residence medicines and truly cares out for your loved one. The whole staff is willing to help in anyway and make it a home for the residents, family and friends! I highly recommend Elderwood.