Gramercy Court

My mother was sent here by [name removed] to recover from a major bone surgery. Upon her arrival, they were not ready, had no wheelchair available, did not review her chart, and would not allow us to come into the facility with her. Once they had gotten our mother segregated from us, nurse [name removed] (Licensed Vocational Nurse [number removed]) bullied my mother and grabbed a bag of vitamins out of her hand. My mother fell on the floor since nobody would help her get out of bed to go to the bathroom. She called us screaming and crying in pain and we heard that nasty [name removed] say, "Now see what you have done? This is your own fault and you have nobody to blame but yourself!" This vile venom was simply because my mother tried to take a multivitamin after they had NOTHING for her to eat and she hadn't eaten in 20 hours. Beware of this place and steer clear. They don't take COVID precautions, make sure that you cannot see your loved ones, and then let nasty nurses like [name removed] bully patients. Shame on them!

I would say that I asked lots of questions and they were able to help and answer all of them. The staff were pleasant. I would suggest pop in visits, phones calls if you are not able to visit and to check in Everyone at the community seems pretty friendly including staff and residents. The food fluctuates. I chose this community because it appeared to have less residents so they could offer more individualized care ,the cost factor, cleanliness, and friendliness.

grey, smaller, very nice coordinator, for 2 occupants more expensive but the community fee was much less (and she would wave it as a promo for us) probably better for the less active.