Handmaker Jewish Services for the Aging

The care here is not so -so if you take a loved one there make sure you monitor as they have several patients and not enough caregivers. The Rehab portion is not intensive at all and the facilities are older than most. The food is not healthy and make sure you choose the menu. I fyou have a Med Supp or can afford another place do so!

My loved one has only been here a short time. She is just here for rehab. She loves the people, and they are very responsive. If she squeezes for assistance they are there immediately. They have been working hard to get her back to health so she can go back home. So far we have been happy with them.

The nursing staff was OK, but the administration and the social worker flat out lied to my mother in law telling her she was coming to Phoenix and live with my wife and I. Nancy knew 2 days before that my mother in law was going to a skilled facility until we were able to find a new home to accommodate her needs. My mother in law has dementia and was completely confused and very upset when we did not show up to pick her up like the social worker had told her. This was a not only a lie but in my eyes [removed] to play with a patients feelings like this. The rest of the administrative personnel there you could never get a hold of and when we showed up to meet with then it was like herding feral cats to get someone to sit down and talk. And once we did no one knew a thing about their jobs or could answer anything that was helpful. Once they found out that my mother in law was an Altec Patient things got worse. Calls were never returned and they totally screwed up my mother in law's transfer to her new location. This place is a joke [removed]!