Heritage Woods of Ottawa

The community is very clean and the staff is very nice. The food is pretty good and they have activities available for the residence to participate in. I would recommend this community to others based on my experience

I am very impressed with the quality of professional, patient and gentle care my parents daily receive since they moved into Heritage Woods. This is especially impressive since they moved in during the COVID-19 pandemic. My parents adjusted well and enjoy the staff as well as the extra amenities such as laundry and meal service. Once things "return to normal", they will definitely appreciate even more of the wonderful services and amenities! I appreciate the technology available to send photographs to be printed and delivered, plus the ability to Zoom. My parents absolutely enjoy the photos and Zoom conversations, too. I have also appreciated the good communication and quick feedback regarding questions and requests I have. The genuinely friendly staff is more than willing to go above and beyond for my parents care and happiness. My parents feel safe and are content. I couldn’t ask for more. Thank you, Heritage Woods!

Mom loves all the staff and really enjoys her neighbors. She loves the independence she has. It is like it was when she was in independent living. If she wants to do something, she does but if she doesn't she doesn't. No one tries to coerce her. The staff is very encouraging and helpful. She likes her own space, and no one bothers her there. She goes out to the public spaces and works on puzzles, or bingo or whatever she likes. Yet, she can work a puzzle or do adult coloring in her own room. She plans to stay here for the duration.