Hudson Grande Senior Living

This community was a whole package it had and has everything we needed and wanted.

In person tour with [name removed]. Very helpful. Very few residents seen during visit. Still post covid but seemed very empty. Was not able to assess dynamics/state of residents.

My mom and dad lived here. My dad died after 4 months. Everyone was supportive and wonderful and I was so thankful my mom was there. Then they were sold to Arrow Senior Living Management, LLC. Things went downhill fast. We paid for someone to shower and dress my mom. They were waking her at 4:30 am for her shower. The pandemic hit and we were not permitted to visit her. She was not getting her sevices that she needed such as walking! Her clothes were 2 sizes too small and no one at the Grande ever told us. She had bruised on her waist from ill fitting pants. We paid to have someone put in her hearing aides. They mostly didn't and when we asked about it, they put them in with dead batteries which was like putting in ear plugs. There were 80 extra batteries in her room. She developed a rash and it was allowed to spread all over her body so that she couldn't wear clothes any longer. She was prescribed anxiety medicine as needed after the death of my sister, but no one was assigned to determine when it was needed. Repeated requests for a family meeting with the Grande were ignored for weeks. She was moved to the memory care unit and we were told someone would pick what personal furniture would fit in her new room and they would move it. After a month, NOTHING was moved to her stark white room, not even a picture. She died alone without pictures of her husband or family . This is disgraceful and heartbreaking.