Woodlands Assisted Living

We chose Woodlands at the time because after speaking to a lot of people, we found out that no matter how much money you pay, you will get the same care. Also the convenient location played a factor for us so that she can be close. They tell me they have a chef on site cooking gourmet meals, but after seeing the meals they are not truly chef prepared. She has foods she is not able to eat and they continue to feed her these things. Whenever I speak to the director she is not able to give me straight answers on things. I think that she needs to be more involved in things that are going on. There has been a lack of communication and understanding and I feel they do not truly care about the residents, it is more about filling the beds. I do not feel that the value for the money is there for the amount of care she is receiving. If your loved one is going into any facility, you need to make sure you are an advocate for them.

I've not experienced a whole lot yet with Covid restrictions. I've found that sometimes when I leave a message, it takes a while for someone to get back to me. I get the feeling they're short-staffed. The person who helped us get moved in was extremely helpful, but he has since left for a different position. And since then, it's been difficult to get ahold of someone. But they're very friendly and accommodating. They've been especially accommodating when it comes to visiting my loved one with my busy schedule, and that's been very helpful. The people I've interacted with are awesome. I hear form the staff that my loved one joins in all the activities and is the life of the party. With her dementia she often doesn't remember, but the staff do a good job keeping me up to date with what she's doing. All senior care is an investment, but they're on par with other places. And I know my loved one is safe. That's the most important thing to me.

We chose Woodlands Assisted Living because it was easily accessible to our family, their price point was within our range, and I was very impressed when we went for our visit with the staff and the coordinator that we worked with. The room sizes here are sufficient, they do have various room sizes based on what your loved one needs. I never ate here personally, but my dad was pleased with everything he was served. The best part about this community would be the caring and friendliness of all of the staff members. I would absolutely recommend.