Oaks at Maple Ridge

My mother will be leaving Morningside after 12 1/2 years due to finances. These years provided her with excellent care. The staff is kind, caring, and patient. Even during the most challenging times her care was utmost in the minds of the people who work there, from the director to the van driver ! Everyone cares about their work if they find another job. I wish I could name the ones who we have known the longest and who have been consistently loving. We will miss the friendship we have made. May God bless this wonderful group of people. Thanks for ALL you have done for us.

Placing my mother at Morningside was a horrible error! I was totally duped into believing my mother would have caring, trustful oversight. It did not happen and my mother’s residential time there was a heartbreaking experience. Please investigate this facility THOROUGHLY prior to placing your loved one at Morningside. It will save you from a heartbreaking experience.

Huge mistake. If you are searching for a safe, quality, and caring facility that is designed for all facets of daily needs and provides a sense of security for resident and confidence for family , PLEASE do not place your loved one here unless they are exceptionally independent. PLEASE take the time to research annual inspections and deficiency reports— it will prevent a lot of heartache. Although the Director claims there are no staffing issues, there is an alarming attrition rate. Hardly a week went by that they weren’t “short-staffed” on several days. Large turnover of staff; poor medication management; questionable care resulting in negligence was our family’s nightmare! I tried to discuss issues with Director; she paid little attention to complaints and no action taken until MORE complaints follow. One aide consistently observed wearing headphones — all done while patients/residents were ignored and needy. Totally unacceptable. Far too late for certain people. Dining facility very good and well managed. But Not enough appropriate activities. Although the Director claims there are no staffing issues and provides a 5-star rating for herself, BEWARE and look at deficiency reports ! negligence was our family’s experience!!