Port Credit Residences

Such care and attention for the residents is evident. [name removed] are so helpful, positive and amazing people who know all residents by name and have their best interests at heart. I know my Mom is safe and happy here in her remaining years.

Our family and my father-in-law are very grateful to Port Credit Residences for their care, concern and willingness to help in a variety of ways. The facility is aesthetically beautiful, clean and above all safe for my father-in-law. The staff is knowledgeable, professional, approachable and willing to take action. The residents are friendly and welcoming. My father-in-law experienced significant change to his health during covid. As a result he made the decision to move to Port Credit Residences. The staff were terrific as they balanced safety related to covid as well as support and caring for someone who was no longer living independently and moving in from out of town. There were some delays to his arrival due to safety concerns. These decisions were clearly explained to us and under the circumstances, ensured the safety of both the current residents and my father-in-law. In order to assist with the transition leading up to moving in and since he’s been living there, they have continually problem solved and generously provided support in many ways. I was told that they treat their residents as they would their own family. They are respectful, caring, encouraging and helpful. It’s been 6 weeks since my father-in-law moved in and he’s feeling more socially connected, more physically able and safe. He knows if he needs help it’s available 24/7. This gives him peace of mind. For our family this move has given us peace of mind as well. There were many factors that made this move difficult and I can’t thank the staff enough for their positive attitude, their willingness to mobilize, offer solutions and make changes to help my father-in-law. Btw the residence has had no positive covid cases for staff or residents. That record doesn’t happen accidentally and stems from a full effort from staff with focus on residents’ safety as their top priority.

My mother has been in this residence for the past two years and we are very happy with their attention to all her needs. We are particularly pleased with how well they have addressed the COVID-19 pandemic. We feel very confident that my mother is safe here. [names removed] have been wonderful - they are warm and caring toward all the residents and make it happy place to live, even during these difficult times.