Preferred Care at Home of Virginia Beach

1520 Stonemoss Court Suite 101 Virginia Beach VA 23462

866-465-5993

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Reviews of Preferred Care at Home of Virginia Beach
4.3 of 5 Average rating
8 Reviews
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(8) A Place For Mom
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  • Do better

    They need to get better with staffing. I do understand the pandemic. The training needs to be better with the employees. There were a lot of miscommunications with training as well as scheduling. The CNA's were great but they were not trained as well as I expected them to be. I received good service but for the cost i expected more professionalism. There was a lot of cancellations and they need to be screened better. I had maybe one out of them all that I really liked and she left due to management.

    Review originally written on A Place For Mom
    October 2021
    T C
    Review originally written on A Place For Mom

    Do better

    They need to get better with staffing. I do understand the pandemic. The training needs to be better with the employees. There were a lot of miscommunications with training as well as scheduling. The CNA's were great but they were not trained as well as I expected them to be. I received good service but for the cost i expected more professionalism. There was a lot of cancellations and they need to be screened better. I had maybe one out of them all that I really liked and she left due to management.

  • They try hard and provided good care. It's just a rough time for employment.

    When I first contacted them, they got me a caregiver within 2 weeks to take the night shift 6 days a week. But they were never able to get me any more help simply because they didn't have any more help to give. The girl they sent me is wonderful and has been a pot of gold. She's very knowledgeable and able to handle my husband. They sent me somebody fantastic but couldn't provide all the help we needed, so we had to go somewhere else. I know it's not their fault they can't get enough staff - that's just the state of the country's employment right now.

    Review originally written on A Place For Mom
    September 2021
    AC
    Review originally written on A Place For Mom

    They try hard and provided good care. It's just a rough time for employment.

    When I first contacted them, they got me a caregiver within 2 weeks to take the night shift 6 days a week. But they were never able to get me any more help simply because they didn't have any more help to give. The girl they sent me is wonderful and has been a pot of gold. She's very knowledgeable and able to handle my husband. They sent me somebody fantastic but couldn't provide all the help we needed, so we had to go somewhere else. I know it's not their fault they can't get enough staff - that's just the state of the country's employment right now.

  • The staff is very accommodating, friendly, patient, and are open to feedback. They have been professional and caring, and have done a great job. I would recommend this community to others based on my experience.

    Review originally written on A Place For Mom
    August 2021
    Don T
    Review originally written on A Place For Mom

    The staff is very accommodating, friendly, patient, and are open to feedback. They have been professional and caring, and have done a great job. I would recommend this community to others based on my experience.

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