Serenity House II

I was able to tour other places and I wasn’t impressed. When I got to the Serenity House II, I was amazed. It’s better than I expected. The staff really makes my father feel valued. It is a smaller-sized facility and the quality of the staff is wonderful. They do a really good job communicating with me, staying on top of his medications, and letting us know when to reorder his medications. The staff really does keep track of things. They even come in the room and let him know that he needs to drink more fluids. In the generation we are now, everyone is really attached to their phones. When it comes to the staff, they’re not preoccupied with their phones. They take the time to talk with the residents. I cannot begin to explain how amazing they are and how they take their job seriously. The staff treats my father with dignity. They actually take the time to listen to his concerns and they don’t disregard his complaints. As far as the food goes, my dad loves it. He does have specific food needs because he has a hard time swallowing and the caregiver adapts to what he needs. They have a variety of meals and they do take requests for what he wants. Quite often the staff brings in juice or ice cream as a treat. The facility is extremely clean and I’m honestly amazed at how clean it is. They go in and change my father’s garbage, vacuum, and do his laundry every day. Even though my dad doesn’t like to participate in activities they do have a person who schedules activities like bingo, dominos, and they help them walk around after meal time for about 10 minutes. I would really recommend this community.

My mother moved here recently and things are going well. We chose this community because of recommendations from friends and loved ones. I would recommend them.

Me and my husband took the tour and it was a lot like the other Serenity that we went to. We liked the staff and the community. They were very helpful and knowledgeable. The place was just to far for us.