Sunrise of Pinehurst

The staff members and care services are better than 5 stars, and the activities are limited but give the circumstances they are really trying their best. We do think it is a good value for the cost. Moving our loved one from independent living to memory care was a very difficult transition, but Sunrise at Pinehurst made that transition as easy as possible for our loved one and our family. Their staff training was the number one reason we chose this community, they really show care and empathy.

Was a very nice facility - very friendly people. Staff was very professional

With two aging parents in two separate facilities I can say that Sunrise at Pinehurst is TOP NOTCH. Sunrise came recommended to me by several people and it is easy to understand why. As with any effective organization, it starts with strong and consistent leadership and a willingness to learn from mistakes and strive for never-ending and constant improvement. The concierges are professional, eager and competent to help answer any question or facilitate any need request. The care team consisting of managers and nurses have always been approachable and try to handle residents’ needs in a timely manner. The activities staff has pivoted and gotten creative to provide enrichment even given the current pandemic. Maintenance is quick to respond and goes above and beyond. The dining room staff keeps them well nourished and even does extra to celebrate holidays. My questions, concerns and suggestions have been taken seriously and handled appropriately. It comes from the top down. These employees really do care and address the emotional, physical and mental well-being of their residents. Before the Covid pandemic hit we would pop in almost every day. To see how this staff treats ALL of the residents has been impressive to say the least!