The Homestead

Being out of state I have never seen the community but the manager (possibly the head person, I'm not quite sure on her title) and the gentlemen in charge of sales was extremely helpful to me in the beginning. The process was difficult and they truly made the transition easy. I do feel like the staff takes good care of the people there, and I do feel like they are always extremely helpful to not only the loved ones their, but their families as well. Our loved one says the food is okay, but they are more used to pizza and fast food, so I am sure they are not used to the healthy eating.

I think overall it's a good facility. It's certainly one of the better ones for the price that we visited. However, in the two years or so we've been there, I haven't been able to be inside that often due to Covid. THe lobby is now run down. It seems like it needs a little more care and attention. I don't think that they're I think they're doing as best as they can. My loved one can be very difficult. But I feel like they need to be much more hands on in making sure laundry gets done and making sure the room gets cleaned. I 'm sure my loved one says nonono and sends them away, but they need ot a little more involved. The staff are so nice. They're very freindly whenever I call or am able to come by. I find them to be very attentive. Everything has been harder since I haven't been able to go in before Covid. I found it was easier to help facilitate getting things done because my loved one trusts me and would allow them to help her more with me around.

I can imagine how hard the process is to find a place for mom or another family member in the times we are in. I highly recommend the New Homestead as a very safe and caring placement in these difficult times. My mother lived at the New Homestead for the last five years of her life. I will be forever grateful for the care she received there. Mom was very well cared for and loved the place. As her needs changed over time the New Homestead was always creative and flexible in providing her with the appropriate continuum of care. New Homestead did an amazing job when Covid hit. They responded fast and with an ongoing diligence in protecting their residents. Mom was kept safe from Covid there in the heart of Queens - Kew Gardens. The New Homestead is a unique place in a great neighborhood where everything is within walking distance. Everything Mom needed was available at the New Homestead but we enjoyed walking around town or going to the parks near by when I visited. The building, a converted historical hotel is small compared to other adult facilities. It’s not overwhelming in size. It has a nice old fashioned homey feel and a really nice garden where she liked to watch the world go by. She had a beautiful private room and enjoyed the bright sunny dining room. She liked the food. The relationships and communication we developed with the staff was excellent. She lived so many good memories there. She had wonderful friends, great caretakers and great times. The activity director is excellent. When they could visit many community members were invited there; entertainers, musicians, school children, art therapists and various religious practitioners. Residents took fabulous day trips to cultural venues. Times do not permit these activities now but excellent care continues.