Washington Gardens Memory Care Community

We chose Washington Gardens mostly because the cleanliness, I visited several places and this was the most clean and did not have the stench. My moms stay here was short but they handled my moms care here very well. The meals here were awesome and the activities and outings that they provided were great as well. The only complaint I have was if I would call and leave messages to ask them to help and get her ready if I needed to take her out, it would never happen. They also never notified me of the downward changes that were happening with my mom, so they fell short with communication sometimes. Overall, I would recommend as long as you can be an advocate for your family member and can initiate that communication with the facility.

Was not impressed with Landscape and facility.

My father stayed at this place a for a couple of months a few years ago. He has since passed away but this experience haunts me even to this day. This was the first place we found when his Alzheimers came to a place that we were no longer qualified to care for him. At first this place looked nice and big and the intake person made us feel like this would be a good fit for him. Nothing could be further from the truth. We visited him every day and each time we were met with a new negative happening. The clients were left to sit alone, often wet, thirsty and hungry. We were told we could get my dad a cookie or juice whenever we wanted. He always seemed very hungry and thirsty. I often thought, what does he do when we are not here? It only escalated from there, with unexplained bruises, missing things from his room ( I even found his sheets tucked in the crease of the couch one time. The final straw was when we received a call that he had a bad fall. They said it was nothing to be concerned about and that they just wanted to notify us. When we arrived at the place we found my dad badly shaken with a bad black eye and bruising on his body. Everyone had a different story, but they said he was noncompliant with one of the aids and they had to force him into his bathroom and he fell. My dad was always nervous around that male aid and we knew why. I would strongly urge anyone thinking about placing there loved one in this place to keep looking. The staff was shifty, uncaring and dishonest. I will never forget the care my dad didn’t get at this place.