American House Johnson City

Because of the pandemic the community continues to have restrictions which is frustrating to have to always call and make an appointment to come see your loved one. Another concern our loved one has is sometimes the staff members are not quick enough or prompt enough to come help our loved one out with their daily needs.

I interviewed multiple locations when searching for a home for Dad where he could receive the care that he needed. Elmcroft stood out for several reasons...the most important being the friendliness of their staff. The staff greeted me with a smile and seemed to geniunely enjoy working there. While maybe not the cheapest option of those I visited, the experience of the staff and the care provided was well worth any additional costs. You do really get what you pay for. I have nothing but great things to say about [name removed], the RN, and [name removed] as they have been the most helpful of anyone.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. It was a bit on the larger side, which I didn't think would be the best match for us. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.