Victorian at McKenzie

We chose Victorian at McKenzie because of the close location as well as the cost was reasonable based on a lot of other places we looked into. The apartment sizes are excellent, my mother has a studio and it is one of the larger ones and it is just a little smaller than some of the 1 bedrooms. They do have a weekly menu and they are chef prepared meals on site, my mom really enjoys them. The staff is very accommodating and they have an outdoor vising space in the front and back for guests to visit their loved ones. I would recommend to others looking.

I would recommend this community to others. The community is fairly new, the staff is nice, rooms are large, and the food is good.

I am very angry and disappointed. The stay was wonderful and staff very friendly, so I have no problem with that aspect. I was overcharged and it was deliberate. When I first inquired about a month's respite stay, I was quote a rate of $2,300. This same rate was on both the lease and agreement. But very underhandedly there was addendum that mentioned $110 per day rate, but no indication where that charge applied. I normally thought it was for stays under one month. Now I find out that that any stay under three months is charged the daily rate. This is not in any verbal or written correspondence. So I have been overcharged $1,220. This is not the way to do business.