Brighton Court Assisted Living

I visit often, and my loved one is always clean and well taken care of. Her room is clean, and the facility is spotless. The people who take are of her are absolutely delightful. They call me with anything and everything. Sometimes the apologize for calling, but I tell them how much I appreciate hearing from them. When I'm sitting there with my loved one, they ask if we need anything. They are just absolutely delightful. They seem to know what they're doing and are very good at their jobs. They're young people, but I never get the feeling they're there just doing a job. They're very compassionate with the residents, even in difficult situations. They absolutely work it out and are patient beyond belief. They have really good people there. I wholeheartedly recommend them. The medical staff have in-person sit-downs with me to talk about my loved one's medical care, and they call me as well with updates, asking if there's anything I think she needs, or they'll bring up issues that they've noticed. They're constantly tweaking her care as often as needed. They make sure her prescriptions are refilled. They are really on top of all of her medications, and I've had no problems with her care. It's been superb. The Covid situation has probably caused a little stress on the employees, but overall the staff have been great. The food looks good, and It's very well balanced. They've been very good about cutting it up into small pieces so she doesn't choke. My loved one has no complaints and is actually eating and gaining weight back that she had lost before. They have a wonderful activities director. When I'm there, she'll ask me if I need anything. My loved one has done arts and crafts, and they're very patient with her with her physical limitations. But they're still engaging her in activities, and they'll sit and read to her, which is very nice. They do lots of crafts, and I see those hanging outside my loved one's door. I'm thrilled that they're patient enough to involve her even with her physical limitations. That was not the case at another facility she was at previously. I think they're doing a great job and treating her very well. I think the cost is appropriate, and she gets what she pays for. She's well taken care of, they engage her in activities, and I have absolutely no complaints. They're more reasonable than where she was before, and I felt like she got absolutely nothing there. So I've been very pleased. When you walk in, they're are all so friendly. They speak to you on a first name basis and are so helpful. I think it's a great facility.

I think they do a good job for what they've gone through this last year with Covid. I would say give it a chance. I'm not there that often, but everybody seems pretty nice. They seem short-staffed, but that seems to be the case anywhere you go. I know they're trying to hire more people. It's just a hard time right now. I think the care that they're providing is good. They make sure my loved one takes her medications on time. It seems pretty clean overall. I've noticed a little bit of a smell in her room sometimes, but that's just related to incontinence and taking out the trash. We're considering getting a diaper genie to help. If there's ever any issues, they call us and schedule a time to talk and take care of anything that needs taking care of. The cost seems to be about the same as other places in the area. They're coming back with more activities recently. They have bingo, arts and crafts, weekly movie showings. During March Madness they gave out t-shirts and showed basketball games. They have a bus where you can go on a city tour and go walking.

At the beginning, I liked them. I liked the people - they were very nice. But then we had some issues with our loved one escaping , and one phone call in particular they were not so nice to me about it. But I think they were probably just frustrated with the situation. It's not the norm to have a man his age climbing the fence! But otherwise, we've had good interactions with them. I know that they've stayed in contact with my sister regarding his care through the times when we've not been allowed inside to visit.