Capitol Hill Senior Living

The community is very clean and caring. They take good care of the residence, and I like everything about it. They do lots of activities and my loved one is happy as can be. I would recommend the community to others.

The staff was very attentive and very personal. They were all really good with my mom. The care giving staff was very attentive with my mother and we felt like she was in good care. They clearly pay a lot of attention to their residents. The activities were good; they had movies, outside professionals come and do performances, and they even had wine tasting events on-site with music. The community is a bit pricey, however we feel we got our money's worth for the level of care they were providing. It seemed like a "stationary cruise", there was a lot of staff, a lot of activities, and they were always very concerned with the quality of care the residents were receiving. My mother was never bored and she was clearly well cared for.

We put my father in this place when it was owned by another company, Brookdale. We loved it as we could see he was getting all the things he needed: good food, activities and social interaction. Then it changed management and became "Capital Hill". The change was subtle but many of the people that were so friendly and helpful were gone almost overnight. The few people that were left looked strained and unable to have time to say hi as they did before the Capital Hill management had taken over. The food quality went down. The servers for the meals had trouble remembering what was asked for and there was scanty amounts of vegetables. My father gained a lot of weight on low quality food and he had been previously active now needed a walker - all within 6 months. He was going downhill fast. His health declined as did the food quality and the help and assistance to him. He was very sick one evening with throwing up and diarrhea. My brother was called and took him to the hospital with the thought that he was dehydrated. Well, they did tests and found that he had an infection. He was in the hospital for over a week. The people at Capital Hill did not call one time to see how he was doing during that time, Then when going back to his room it was a terrible mess a week later and not even the laundry was done. There was old food left in his room, put there after my father was gone to the hospital. It didn't make sense. We tried to call but trying to get in touch with people at Capital Hill is very difficult. They did not have humans answering the phone, everything was automated. That would have never happened when he was at Brookdale. After a week in the hospital, he had to be in a skilled nursing center for additional recovery. When he was ready to get out of the skilled nursing center we found a better place for him, A different assisted living center. This past week, he has made drastic improvement and is already using his walker less and getting back to great improvement. Being at Capital Hill was a very traumatic experience for my father and our whole family. Never again will we go to Capital Hill. I hope your experience is better than ours was.