Exton Senior Living

Exton Senior Living is a very nice place, the staff has been extremely friendly. We are very happy with this community. Since COVID the activities have been pretty minimal. However beforehand they were wonderful. There would be a piano player come in to play and do sing a longs, there was bingo, and a happy hour. They would have cooking classes and even holiday parties. For Halloween they could invite their families, dress up, and have a Halloween parade. There was always something to do to keep them active and engaged. The residents used to be able to eat in the dining hall which was very pretty, they had assigned seating so the residents became pretty close with each other. They are currently trying to re-establish eating in the dining room while still maintain social distancing. This community is doing outside visiting on their wrap around porch. Our loved one is diabetic and they have a foot doctor come in twice a week to cut toenails, there is also a staff doctor and a beauty salon on site.

We are so satisfied with this community. The care is just great. They have 24/7 caregivers and nurses, a doctor that visits weekly, a podiatrist the visits biweekly, and physical therapists onsite. All of the staff have been wonderful to my mom. Every time I call there they are able to address my needs. The communication since COVID has been excellent. They call and send out letters with community updates. The food is great and they offer a variety at each meal. They offer many activities including bingo, social events, holiday parties, live entertainment and singalongs, and ice cream socials. All of the staff know every resident by name, My mom is taken care of in a manner that I really appreciate. I would highly recommend this place to anyone.

ESL is not currently a good facility for the memory care unit. The have had a lot of staff turnover the last year. So, no development in operational improvements. They had staff that was not providing good care. Short staffing levels at various times throughout the day. Supervision is limited so limited training and knowledge of who does and does not do a good job. So, family can not be comfortable with their care of their loved ones. But, the current staff is making some progress to have the same staff in the unit so they can know the residents and their need and behavior. And the residents can start to know them and feel comfortable with them. They have dismissed several who were not providing good care for the residents. But, still a ways to go for good care.