Heritage Woods

Pleasant, warm atmosphere.. MD visits, RN’s to administer meds, PT on-site w/Rx. All important . Did not see meal plans, potential activities, family visiting sites small and not private. Confusing floor plan. Did not see any staff other than Marketing Director and front desk personal. Spoke to RN on recent change to omit rapid testing on visitors at back entrance .

My guide was not the "usual" guide, but still provided me with a comprehensive tour of the residence and provided answers to all of my questions. Her rapport with residents is such that we were invited in to personal rooms, not just the model rooms, to see how people really use the space. The resident's trust and friendliness with the staff speaks volumes about the quality of the community at Heritage Woods.

I toured this facility while looking for a place for my Mom. When I first walked in, I noticed that it was bright and cheery. It wasn’t elegant, in terms of furniture, but it was adequate. It was definitely our second choice, the only problem being that the location was farther away than we would’ve liked. The room was also a little bit smaller than another facility I had taken a look at. However, I was given a lovely tour from the director, [Removed]. She introduced me to a number of the other staff throughout the tour and told me about how they take pride in having relatively low turnover. I found out that even the housekeeper has been there for 15 years. It was a nice facility, but unfortunately didn’t fit our needs.