Applewood Place, A Juniper Senior Living Community

I am an occasional visitor of a friend who resides there. Her health has declined, she has lost weight, seems lethargic at all times. She is in a wheelchair when she was very capable upon the start. Now she is too weak to walk. Her room is dusty, stains on her carpet, smells of urine, she has had her wedding rings stolen- she never took them off...and replaced with a cheap ring. Her toiletries are her own responsibility, yet they are always taken. The center is impressive, however. Understaffed resulting in lack of care for those that need it. Some of the staff are enthusiastic lately, but they must be the contracted ones because of being short staffed. Some have been very lazy, on their cellphones and looking bored. I witnessed staff walking around just to get there shift over.

Our family had an in person tour and the experience was great, it had a very homey feeling to it. However, at the time we were looking the community did not have independent living and we wanted our loved one to move out of assisted living to independent living.

Our loved one has declined in the Juniper facility. I my opinion it is poorly managed and basic senior care requirements like locking the wheelchair bake when returning the resident to their room, and leaving them unchecked from dinner to bedtime is dangerous for some elderly. This continues to happen after months of expressing this concern. Injuries requiring trips to the ER have become numerous. Maintenance issue like cleaning blood,and accidents out of the carpet and leaking toilet and wet floor take days or weeks to resolve, even with multiple request. Promises of being able to order anything on the menu have proven to be frustrating because they frequently are out of four or more items at once. And Atria would leave fruit and cookies out after dinner. Not Juniper. Very disappointed since Juniper took over this facility. I feel sometimes the residents are mocked and disrespected by an unsupervised immature staff. The best caregivers have left.