Senior Suites of Rainbow Beach

I wouldn't recommend this community to others. The cleanliness of the building isn't there. Once I got in the door the management's attitude changed. There was a fire in my apartment building and I had to pay for a few days out of pocket at a hotel. The community wasn't willing to help residents with giving advice of who to reach out to. Sometimes there it takes a couple of weeks to get a maintenance or any other problem taken care of by the community. The carpet had to be replaced and they haven't replaced it yet. I now have concrete floors in the hallway in the building. I've had mice for the last 4 months in my apartment.

I am living here almost 3 months. The residents are very friendly. The community staff is friendly and courteous. They provide lots of activities for the residents. When I applied for the apartment I was shown a 5th floor apartment. About 3 weeks before moving in I was shown an apartment on the 3rd floor, next to the elevators and laundry room. I wanted the other apartment on the 5th floor. I had spent a lot of time waiting to move. The rooms are nice, but the noise is about to drive me crazy. The residents slam their doors ALL NIGHT AND DAY. They use the laundry room ALL NIGHT AND DAY. Sound like someone is throwing furniture around over my head constantly. I complained to management a few times and was promised it would be taken care of. Nothing has changed. I wish I had gotten the other apartment. I like it here. I just can't stand the noise. It is making me very nervous. Can't rest. Can't sleep well.

The managers are really nice. I can't rest very well because of the doors slamming all times of day and night. The building structure allows noise from upstairs and next apartment. Sound like someone is constantly dropping furniture upstairs and next door. Sound like someone is doing plumbing work in the kitchen for 3 or 4 hours every day I am cooking. I can hear them talking next door apartment. My apartment is next to the elevator and laundry room. They use the laundry room ALL DAY and NIGHT. I have complained to the manager and she said she will take care of it. I do believe she is doing the best she can. She give us a lot of activities and notices. I have confidence she will make things better. I do like living here but the noise is making me very nervous.