Shelbourne Personal Care

To the person who said is smells. IT DOES NOT SMELL!!! As a matter of fact, The fact that IT DID NOT SMELL, helped sway my decision to place my folks there. I loved the place. My mom lived there for 8 years and was NEVER treated with anything but respect. She was clean, her room was clean, the entire facility was clean. She and my dad loved the food. (He also lived there for only 6 mos before he passed). I have not one negative word to say about this facility. Mom passed in Sept 2016. If anyone goes there now and it's less than I say, then something may have changed since Sept 2016. But from April 2008 to Sept 2016....a top notch act.!!!!!! Mom was blind and they took remarkable care of her. Our relatives came to visit her and raved about the beauty and cleanliness of this facility.

Very understaffed, there was only 3 people there during the day, and they were all arguing over who had to stay an extra shift. During my tour, I noticed residents sitting in chairs with pupples of urine underneath them, that you could smell from a mile away. And the staff were walking right past residents on their phones, or blatently ignoring them when being spoke to about questions and concerns. Was not happy at all about the conditions, and reported them promptly to the state. The place needs shut down!

We chose this community for both of my parents.It's very clean and we liked the layout of the room.It's also less expensive than other communities in the area. My mother was very resistant about moving but is now transitioning very well. She is participating in the activities the community offers and the staff has been very supportive. I haven't tried the food but my parents seem to like it.