The Landing at Queensbury

We liked The Landing at Queensbury a lot. The only issue was they were not equipped to handle the extra layer of care that our loved one needed.

The community is in a great location and I have peace of mind. The staff is attentive and communication is very good between the staff and our family. I would recommend this community to others based on my experience.

It is a nursing home environment (as opposed to more of an independent living with around-the-clock care), which is not what we wanted. I believe it's more for people who have daily assistance needs, as opposed to someone living independently with the assistance provided. There were only a few staff members who were truly caring, and the ones who were not so caring made my loved one's time there miserable. I couldn't go inside to visit, but the room was cleaned regularly, and I could see form outside the window it looked clean. We were disappointed in how very little activities they offered, especially considering where our loved one is now, where they have things going on every day. Everything on The Landing's website looks great, and when we got there, it was just not what we thought it would be. I know it's Covid right now, but still. And the food was just awful. For the amount of money that we spent, we didn't feel we were getting what we paid for. Memory care patients are on a spectrum of functioning, and our loved one felt like they treated her as if she had more issues than she did. It's probably right for a some people, it just wasn't right for us.