The Reserve at Mills Farm

2030 Laura Duncan Rd Apex NC 27523

866-465-5993

for a local A Place for Mom advisor

(21) Add a review

Tastefully modern with effortless character, The Reserve at Mills Farm is a premier senior living community tucked away in a serene pine forest near the heart of Apex, North Carolina. With sprawling tree-lined landscapes, upscale design features, and unparalleled professional service, this community offers residents a vibrant, yet casual lifestyle. From multi-venue dining experiences and elegant living spaces to a compassionate care team and community-wide activities, they give residents every opportunity to live a life that’s all around simpler, healthier, and happier.

Community Amenities and Services

Staff takes care of the chores so residents have more time to explore the mesmerizing landscaped grounds of this wonderful community. The care team provides general housekeeping and laundry services, as well as assistance with grocery shopping and errand running. They even have on-site healthcare and therapy professionals prepared to walk a resident through virtually any crisis or emergency. And, in the memory care community, they offer specialized care for those suffering from Alzheimer’s disease and other forms of dementia.

The professional chef and culinary team consistently dish out diverse, locally inspired dishes every single day! Enjoy your meal in the large open dining area, complete with white linens, a gorgeous central fireplace, and towering ceilings overhead. With luxurious restaurant-style dining and spacious indoor and outdoor common areas, the campus offers ample space for folks to gather together or enjoy some sweet solitude in their own private homes.

With a rich calendar of events, residents have every opportunity to socialize, engage, and form long lasting friendships! Encouraging independence and movement, they offer community-wide activities like stretching and yoga classes, brain fitness programs, art classes, picnics, and exciting day trips and outings throughout the month. No matter what phase of life you’re in, they aim to make everyone feel welcome, supported, and fulfilled!

Living Arrangements

With respite or short-term stays, The Reserve homes offer residents all the necessities in an inviting, stylishly modern home. Choose a spacious studio, one-, or two-bedroom apartment, each with private bathrooms, sleek wood flooring, fresh white kitchen cabinets, and access to your own private balcony. Whatever floor plan you choose, The Reserve staff are here to make you feel at home!

Care Types Offered

The Reserve at Mills Farm is an adult care home, which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments.

The Reserve at Mills Farm Inspection Reports

Related Articles

When Is It Time for Assisted Living?

Designing Alzheimer's Care Facilities

Moving a Parent to Memory Care: 10 Tips to Ease the Transition

Pricing at The Reserve at Mills Farm

Room Type
Monthly Range* (USD)
Studio
$ See Pricing ›
1 Bedroom
$ See Pricing ›
2 Bedrooms
$ See Pricing ›
Get Pricing for The Reserve at Mills Farm

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Reserve at Mills Farm

3.9 of 5 Average rating
21 Reviews
Reviews gathered from across the web
(21) A Place For Mom
Write a Review

  • First-Hand Impression

    Well landscaped outside spaces. Right near Apex park and shopping center. Staff was very friendly and attentive. Looked at 1 bedroom apartments. High ceilings, lots of natural light, and they are smart apartments which are very convenient. Voice activated lighting temperature, controlled and even comes with an Alexa. Only looked at Independent Living but has assisted living and memory care. One of the nicer communities I have seen in the area.

    Review originally written on A Place For Mom
    October 2021
    Michael C
    Review originally written on A Place For Mom

    First-Hand Impression

    Well landscaped outside spaces. Right near Apex park and shopping center. Staff was very friendly and attentive. Looked at 1 bedroom apartments. High ceilings, lots of natural light, and they are smart apartments which are very convenient. Voice activated lighting temperature, controlled and even comes with an Alexa. Only looked at Independent Living but has assisted living and memory care. One of the nicer communities I have seen in the area.

  • Beware of hospital-dumping

    The community is dazzling, but the executive turnover is suspiciously high. Within a month of moving Mom in, everyone I had interviewed was gone. Issues addressed with the executive director were countered with "I can't comment on what you were told by the former administration." Also beware: this facility practices hospital-dumping--sending residents to the hospital for a medical issue they cannot address, then refusing to let the resident return. My mom was "dumped" because she was a fall-risk. The Reserve wanted me to hire a private 24/7 sitter for fall prevention ($25/hr so $16,800 per month in addition to the $8,000+ Mom was already paying). Note I observed staff on numerous visits playing on their phones instead of watching residents. When I refused, Mom was "dumped" while in the hospital for pneumonia. The State of NC requires mandates a 30-day notice before discharge, but facilities get around it with a new assessment in hospital stating level of care can no longer be met.

    Review originally written on A Place For Mom
    October 2021
    Anonymous
    Review originally written on A Place For Mom

    Beware of hospital-dumping

    The community is dazzling, but the executive turnover is suspiciously high. Within a month of moving Mom in, everyone I had interviewed was gone. Issues addressed with the executive director were countered with "I can't comment on what you were told by the former administration." Also beware: this facility practices hospital-dumping--sending residents to the hospital for a medical issue they cannot address, then refusing to let the resident return. My mom was "dumped" because she was a fall-risk. The Reserve wanted me to hire a private 24/7 sitter for fall prevention ($25/hr so $16,800 per month in addition to the $8,000+ Mom was already paying). Note I observed staff on numerous visits playing on their phones instead of watching residents. When I refused, Mom was "dumped" while in the hospital for pneumonia. The State of NC requires mandates a 30-day notice before discharge, but facilities get around it with a new assessment in hospital stating level of care can no longer be met.

  • Don’t be fooled by a pretty picture and a smile

    Run far and run fast. It is gorgeous on the outside, but once you are on the inside you'll see all the flaws. I am sure it is totally fine for IL – but specifically in Memory Care there is no structure, respect or support. Worst of all there is no communication! All the issues start at the top - employees are not treated well & consequently do not like or trust management. Ridiculously excessive staff turnover. Mgt will respond to your concerns & requests for information only if they feel like it - choosing to ignore you more often than not. This is truly a business & not a care facility. Staff is prevented from talking to families about anything significant at the risk of punishment by the mgrs. Good workers do not last long because of the way the place is run. Do not confuse kindness with care! I would never have believed it by taking the tours – but once you are inside they are unprofessional & disorganized. If you truly love your loved one you will drive right by and keep looking.

    Review originally written on A Place For Mom
    October 2021
    Daughters of a resident
    Review originally written on A Place For Mom

    Don’t be fooled by a pretty picture and a smile

    Run far and run fast. It is gorgeous on the outside, but once you are on the inside you'll see all the flaws. I am sure it is totally fine for IL – but specifically in Memory Care there is no structure, respect or support. Worst of all there is no communication! All the issues start at the top - employees are not treated well & consequently do not like or trust management. Ridiculously excessive staff turnover. Mgt will respond to your concerns & requests for information only if they feel like it - choosing to ignore you more often than not. This is truly a business & not a care facility. Staff is prevented from talking to families about anything significant at the risk of punishment by the mgrs. Good workers do not last long because of the way the place is run. Do not confuse kindness with care! I would never have believed it by taking the tours – but once you are inside they are unprofessional & disorganized. If you truly love your loved one you will drive right by and keep looking.

Unlock All Reviews

Community Details at The Reserve at Mills Farm

    There are no reviews written for this community

    • The Reserve at Mills Farm Amenities

      • Activities Offsite
      • Activities Onsite
      • Indoor Common Areas
      • Meals Provided
      • Devotional Services Offsite
      • Beautician Onsite
      • Outdoor Common Areas
    • Have a question? Ask an A Place for Mom advisor at no cost.
    • 866-465-5993

    Senior Housing Types Provided at The Reserve at Mills Farm

      There are no reviews written for this community

      • Assisted Living
      • Memory Care
      • Independent Living
      • Nursing Home
      • Care Homes
      • Home Care
      • Senior Apartments
      • Unsure what housing type you need?
      • A Place for Mom advisors can help you make the best decision.
      • 866-465-5993

      The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

      To conduct a complete investigation, seniors and their families should:

      • Tour any listed location to confirm the accuracy of the community description;
      • Confirm that the community offers services that are required for the senior’s specific needs and budget; and
      • Check additional licensing and state audit information.

      If you become aware of any information that should be updated or noted, please contact A Place for Mom.