The Rose of East Des Moines

I would like to send a big shout out to the director [name removed]. My mom had transitioned in at the same time [name removed] became the new Director of The Rose of East DM. I was worried about her transition from her home over 57 years tp now this independent living. But want to say how much my Mom loves [name removed] and also her new home! Its such a welcoming feeling to know your parent is content, safe and very happy with her new living. I feel [name removed] has brought such an open fun loving environment for all individuals that live at the Rose. Also along with [name removed] and the staff, my mom has been very happy with their care and attention. Fyi: my Mom might call you [names removed] but truly does appreciates and loves you are the director of The Rose at East DM. [Name removed]

Since my mom has been there (4 months)they have fired the Admin and then fired the activity director. The main reason why we moved mom there was because we originally liked how they had different activates daily for the residence. Since letting the Activity director go the activities have been lacking. My mom loves to play bingo and I know its not good when she complains about the bingo activity. I have also been less then impressed about the snakes that they have had coming into the building and the cockroach that was running across the dinner table during dinner. Seems like since the new admin has come in all she has been doing is changing the rules on what can be done and what can not be done. I have mom set up with weekly cleaning and its a hit or miss if they show up. I've been the one going in weekly to do the light housekeeping. This being another reason why we moved mom there was so that I could go back to being a daughter instead of a house keeper and I'm less then impressed with the lack of housekeeping. I've called several times and continue to get the same story that mom is turning them away. I've asked them to call me when it happens because I would place a call to mom ASAP and remind her that they need to be doing the cleaning.

I am happy for the care that is received from this community. The staff are caring and attentive to the residents. The menu offers alot of healthy meals that she is enjoying. The activities are helpful for her to participate with the other residents. She is happy here and she choose this comunity to call home. We would recommend this community for the care and value for a loved one.