University Village Retirement Community

Check into this community to see what the availability is. I highly recommend this community for your loved one. The staff are very helpful and very friendly. They have activities like exercise bingo, horse races, Yahtzee, sing along, talent shows, church services, and welcomes for new people.

My mom moved into UVRC in late May (during pandemic) so I had to manage everything remotely. The assisted living staff there is amazing. A few weeks back mom had to go to ER and was admitted to hospital. I couldn't visit her there. One of the AK nurses called me that first night to see how I was doing! Mom is happy and I feel like she is in very good hands.

My father has only been at this place a few days and already there have been some big concerns. My dad arrived by ambulance from a hospital. He had surgery 2 days in a row. He is 83 years old. He is struggling to get his mind back. Crazy because before he went to the hospital he was driving and independent! The care at the hospital was terrible as he has sores on his feet and “his bottom is really really really bad!” These are words said by the nurse at University Village!!! He has yet to have any improvement on his bottom and is treated with a VERY PAINFUL SPRAY. Sadly my dad has lost the ability to control himself when he needs to use the bathroom. He is not wiped well Next, he’s in the very last room down a long hall. The first night, my dad fell out of his bed. Unfamiliar with his surroundings, as he was transported after 5:30 PM, from the hospital, it was dark and it left him clueless how to call for help. The sudden move was decided at 11AM Third, the staff has done little to nothing for his therapy. Only having him lift his legs and put them down. We were first told he would be there three weeks. I was told day before yesterday, he will be there 8 weeks. Why?! Maybe because their insurance pays for 10 weeks?! Fourth, his toenails are atrocious! Heck! They scare me! They have given him a manicure and done nothing to his feet. Fifth, his dentures are now broken. Part of a front tooth is chipped off. I don’t know if they were dropped or what. Sixth concern: my mother is hating her time away from him. She is slow to get around and her hips have her using a wheelchair when her mobility cannot withstand the pain of long walks. I take her to visit dad while I run home to clean up after work and teen to my teenager. She has made several attempts to call from my dad’s room. Not my daughter’s nor my phone ever ring. I’ve called my dad’s room several times and it doesn’t ring. Why have the phones in the room if we can’t use them. When I arrived to get her my mother was stuck in a chair and was past ready to go home. She couldn’t communicate that to me, as no phone to call me. Last and important issue: MY MOM AND ME HAVE RECEIVED CALLS IN THE MIDDLE OF THE NIGHT. MY MOTHER IS 81 YEAR OLD. CAN YOU IMAGINE THE TERROR THAT CAME OVER HER WHEN SHE HEARD: “Hello. This is University Village calling for _______. Are you _______ wife?” IT WAS 3:00, in the morning!!!! I had called UV, about 5:00 PM. No one at the buses station answers, so I was asked to leave a name and phone number. II received a call [removed] AM!! Why call me 5 hours later? Back to my mother.... FOR A SECOND NIGHT IN A ROW IN THE MIDDLE OF THE NIGHT SHE GOT A CALL. THIS TIME AT 3AM. TALK ABOUT FREAKING SCARING MY MOM!! THE NURSE INSISTED MY MOTHER BRING DAD T-SHIRTS “AS TOLD TO DO THE DAY BEGORE”. My mother had brought him clothes and was told no need by some other nurse. The call ended and mom was then crying, of course! It’s so difficult to watch a parent suffer. As their daughter, lacking the skills and knowledge to do do what needs done makes me feel helpless. This is why God made special people become caregivers for the ones in need of assistance. It’s a job I could not do. I am not strong enough to see and do all of what nurses encounter and endure on such long shifts. My dad is grateful for any and all of those who come to his aid. He always expresses his gratitude. He still attempts to do things for himself so not not put anyone out. I pray someone will read this and hear our pleas for my dad care to improve. We want him to return home to be with my mom. They had their 59th Anniversary, on the 24th, while he was in the hospital. She, he, me and the rest of the family and friends want him home with a positive experience. Words can’t say enough to say thank you to those who do the required and expected responsibilities as a nurse. again, we want him treated like he was more than a body in a room with a number on a door.