Birch Bay Retirement Village

Gorgeous setting. Quality of food varies with chef. Chefs seem to last about two or three years. There are design problems in most apartments that cause unreachable shelves as well as storage problems. More activities are needed but space for them is severely limited. The staff is wonderful. The alter system for help is very good. Administration of rules and regulations to contain COVID-19 has been tough to live with but has been very effective.

Clean, calmly decorated halls, friendly staff. Medical staff kind of intrusive maybe due to the pandemic. Amazing views from walking path around the apartment. Meals ok. Hilltop location assured quiet surroundings.

My mother has been a resident at Birch Bay for five years. She was in an independent living apartment for the first three, and is now in Pleasant Cove, the assisted living unit. She has always been happy with the location, the view, the staffing and the services at Birch Bay. She loves the Bar Harbor area, and enjoys the views of the bays and islands out her windows. Every time any of us call, she assures us she is "well-fed, well taken care of." She appreciates the attentiveness of the staff, the music and craft activities, and the clean, warm and cozy environment. We have been especially impressed with the Birch Bay response to COVID-19. Their attention to detail has been top-notch, communication to family and visitors superb, and precautions well thought out. My uncle and aunt had been living at a different (more expensive) facility, and after visiting my mother several times have now joined her at Birch Bay. We all recommend it highly!