Central Scottsdale Assisted Living

We placed our dear neighbor, for whom I am POA in Central Scottsdale Assisted Living approximately 1 1/2 years ago based on the reviews from an assisted living locator. This facility is very clean and has a married couple as care givers. The couple are very diligent in getting their job done on THEIR schedule, but they are not the most compassionate people and were determined to do things in the way they had "always done it" regardless of the client's wishes or ability to cooperate with them. Our friend has a type of vertigo and continuously felt with any quick movement that she was falling. She was continuously told by the care givers to do things their way. Our friend was not happy . Also there was no other clients our friend could talk with or have association with because most of the other clients there were sitting in front of a large TV sleeping. Also the meals were quite bland and not varied as our friend would have preferred. Also, the charge, according to the contract,( which required first and last months rent on admission) was not allowed to be refunded if the client left within a certain number of days, so for 2 months of care in this facility, our friend paid $18,000. (yes that's eighteen thousand dollars). Read the contract carefully before signing.

When I toured Central Scottsdale Assisted Living, the person that took us around was welcoming and informative. They were able to answer any questions about the home and give us good information. The facility was in good shape, but what we did not like was the fact that there was nothing set in writing as far as pricing. The price was different on their website as the price they actually told me when I arrived, I was shocked. Other than that, it was a god you but not what we were looking for.

I had to unexpectedly move my Mother from another Group Home and found myself in a very stressful situation. From the minute I entered Central Scottsdale Assisted Living I was at ease. The home is beautifully decorated and minimizes fall risk – no carpets and guard rails in bathrooms. The staff keeps the facility meticulously clean, and serves meals so that it is appetizing, & nutritious. Perhaps most important to me was that the staff treated my Mother with dignity and was extremely compassionate. When it was necessary to admit my Mother to Hospice, they always kept me informed of developments and were patient with my Mother. Alzheimer’s patient and those with aphasia from a stroke can be difficult and disruptive - I never heard or saw anyone raise their voice to my Mother. I often came unannounced and am very impressed with the way Diana [Removed] runs her business – she is professional and you will have peace of mind knowing your loved one is being cared for by Diana and her staff.