Harvester Place

Our contact was [name removed]. We setup a meet/greet/tour and at reception area signed in through Kiosk which also took our temperature in line with COVID procedures. Upon arriving we found the parking lot very spacious and clean - the area is right off of the expressway and surrounded by trees. The lobby was clean an odor free - a part of the lobbby is currently setup for family visits (2 family members at a time). After our discussion with [name removed] in her office she walked us outside around the facility to show us not only the surrounding area but we also wanted to look into rooms and activity areas that due to COVID we couldn't do inside. On our walk we were able to see residents watching TV in the activity area and got a glimpse of the courtyard also available to residents to stroll weather permitting and other outdoor activities. Upon returning to [name removed]'s office we watched a video tour that highlighted more closer each area, safety walking railings were along the hallway and in washrooms, we were happy to see that the rooms have private motion detectors (no cameras) that beep at the nurses station to alert when a resident is up and about (mostly needed at night), also [name removed] noted that the staff is awake 24/7 on 8 hour shifts and do not sleep while residents sleep. Security seems good here as well with staff having a fob key to enter and exit the facility's security doors. Each room has a closet as well and a washroom (cabinets are locked). There is a Jack/Jill room where only the washroom is shared. Then there is a combined room where literally two people sleep and share a room. We were shown a sample menu to see their weekly meals. This site also has 3 activity assistants (music therapy, rosary, piano player to name a few) once a month is movie night. One caregive to 8 residents; visits are setup through Genius link that families link to schedule a visit. Harvester Place also has a pharmacy plan through medication management partners. [name removed] showed us a sample of how medicines are sorted by each resident's daily meds (breakfast, lunch, dinner in separate little bags), however, for a fee a resident could have the nurse sort their pills. There is also a Dr. available on staff that also makes weekly visits. This facility is associated with Hinsdale hospital. Additional fees for this facility are like other facilities which include a move-in fee, incontinence care program $400, and any pharmacy co-pays or outings.

The staff is extremely helpful and friendly. They took great care of our friend. They were very accommodating, and on short notice they were able to find him a spot and take really good care of him. They emailed us once a week with updates on the Covid situation. And they did arrange for outdoor social distancing meetings after a while, when visits inside were not feasible. I would definitely recommend Harvester Place.

The food is good. I would recommend them to a friend. The room sizes and layout are good. They have an outdoor space for the residents. The staff is good at getting back to me if I have any questions. They have been good at setting up times to visit.