Vintage Hills of Indianola

Vintage Hills staff are a friendly group, they have been awesome to my dad. They are very protective of the people they are caring for. Someone was visiting my dad and one of the staff members heard the visitor ask for my dad's ss number. The staff jumped right in and told my dad not to give it to her. I'm very thankful for all the staff at Vintage Hills in Indianola!

My loved one is doing fairly well with being here. While looking into various options we moved forward with this place because of their cleanliness, it’s a newer facility, and the location was more convenient. The staff is absolutely friendly and knowledgeable. They definitely seem to know what they are doing. They provide activities to their residents like puzzles and group exercising. Also, they provide transportation to random outings off site like shopping and groceries. Overall I would recommend this place to other families.

This is a beautiful community and even though my father was only there for 2 weeks during that time some of the nursing staff were so very kind and caring with my dad. Dad loved to dance so they would dance with him all around his room and it made him feel so good. Unfortunately I also had a very bad experience with a few of the staff there. I was told that I was calling too often and that they had everything under control with my dad's care and his meds when I would ask about him. I was also turned away when I brought my children to see their grandfather and told that they upset him and it was hard to calm him down after one of their visits. Sometimes when I came to visit (by myself) I found that his daily care needs had not been addressed he was wearing soiled clothing and I cleaned him up and changed his clothes for him. My dad did have a fall and was taken to the hospital for observation and when we called the community about it there was no record/report on file yet he had been transported by the paramedics because of the fall. My father did not go back to the community as we brought him home under the supervision of hospice until he passed.