Haven at Lakewood

My relative was in there for some years. It has gotten very bad and no manager nor the administrator cares to fix it. The owner was called but we had to leave a message. He or the other family members never contacted us back. The aids do not do their jobs properly and take their time getting to you. When they do, they are rude and want to rush. Some of the nurses should not work in the field because of the way they treat all the residents. They show no respect or concern about the residents. I definitely do not have anything to say about the new director of nursing. She is the devil in disguise. She has the whole facility upset with the way she, not the administrator, is running Bloom down to nothing. They can't keep help because no respectable person wants to work for that woman. I am glad my family member no longer has to endure all the things he had to put up with. If you care about yourself or a loved one. do not place them in this facility.

We chose Bloom at Lakewood because of the location, the reviews it got online, and the surrounding look of the facility itself, it is more centrally located. The room sizes here are pretty good. They do provide a lot of activities and keep them busy. They also provide transportation for them to appointments which is nice. The meals have great variety and if they do not like what is being served, they can prepare something off menu. I would recommend to others looking.

I would definitely recommend this community as a viable option for families. Their responsiveness, staff members, and outreach are stellar. The location is so convenient for family as well as residents in terms of getting out and being able to go to stores and take the shuttle. I would move in myself if they'd let me!